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Staff Survey 2010 This year we received 16 completed surveys. We have compiled the data and will present it in hard numbers for you to compare. If the numbers do not equate to 16 that is because some questions were not answered by all respondents. The original question is listed followed by the survey results and any comments made by the respondents. Does staff have a contract? Yes....12 Employment agreement....4 How often do you negotiate your contract? Yearly....8 Whenever....8 Does co-op have a personnel policy? Yes....4 No....10 Don’t know.........2 Does co-op have a personnel committee? Yes....2 No....13 Don’t know.......1 Does co-op have a staff liaison person? Yes....14 No....1 Don’t Know.........1 Does co-op provide a benefit package? Yes....10 No....6 What Level of benefit package do you receive? Level 1..............1 Level 2..............0 Level 3..............4 Level 4..............2 Don’t know...........9 Does co-op encourage staff education? Yes....13 No....3 Does vacation time increase automatically? Yes....5 No....11 How much vacation time do you receive? 0 weeks..........1 2 weeks..........4 3 weeks..........4 4 weeks..........4 5 weeks......... 2 6 weeks..........1 Which public holidays do you receive? Generally everyone received all 11 statutory holidays, Remembrance day was not listed by anyone; 2 staff did not get Easter Monday; 1 staff did not get Family Day Any other day not mentioned? 1 staff got 2 floater days Do you normally receive paid time off between Christmas and New Year’s Day? Yes....6 No....9 Don’t know....1 Note: a couple of staff used their lieu time between Christmas and New Year’s Day. Do you receive a bonus? Yes...9 ( 8 x Christmas 1 x RRSP) No....5 Don’t know........2 Does co-op do a staff evaluation each year? Yes....10 No....6 Do you receive pay increases every year? Yes....8 No....6 Don’t know........2 Do you have a written job description? Yes....15 No........1 Does Co-op have maintenance staff? Yes......5 No....11 How many hours does maintenance staff work? Average for 5 replies was .... 25.8 hrs per week High was 40 (1) Low was 8 (1) Salary for maintenance staff? Average salary for 6 replies was ..... $19.00 / hour How many hours does maintenance contractor work? Average for 8 replies was 15 hours per week How much do you pay maintenance contractor? Average for 6 replies was $21.00/hour Does Co-op hire a bookkeeper? Yes....8 No.....8 Bookkeeper Hours? Hours ranged from 4 a month to 4 a week. Most were unclear as to how many hours their bookkeeper worked. Bookkeeper Salary? Wages paid ranged from $225.00 per month to $500.00 per month Do you get paid for overtime? Yes....4 No....12 Do you get lieu time instead of overtime? Yes....11 No....5 Do you actually find the time to take your lieu hours? Yes....8 No....5 Are you allowed sick days? Yes....15 No.....1 Can you accumulate sick days? Yes... 1 No.....15 Are you Bonded? Yes... 10 No... 4 Don’t know.....2 Total Group Averages,( everyone who answered [16] ) How long in present position? The average time on job:.............................................9.03 years. High was 16 years Low was 1 year 5 years or less in job....5 Weekly hours worked: Average weekly hours worked:...................................31.09 1 works 40 hrs 10 work 30 – 37.5 hrs lowest was 24 hrs Rate of pay: Highest rate of pay reported: $27.00 Lowest rate of pay reported: $13.50 Average 16 responses: $22.66
Annual salary and hourly salary, hours worked, are affected by the diverse operational programs, the number of units, viability of the co-op, etc., the following may help to better reflect where you stand. Note these are done by experience and then by hours worked. Averages based on length of service For those with 0 - 5 years experience (regardless of hours worked per week) 5 in this group: Average length of service:..................................................... 3.7 years Average hours worked per week:..........................................31.2 Average rate of pay:............................................................. $19.63/hour Average weeks of holiday:...................................................... 2 -------------------------------------------------------------------------------------- 5 - 10 years experience (regardless of hours worked per week) 5 in this group:
Average length of service:..........................................................7.7 years Average hours worked per week:..............................................28.6 Average rate of pay:..................................................................$23.93/hour Average weeks of holiday:..........................................................3.6 ------------------------------------------------------------------------------------- 10 + years experience (regardless of hours worked per week) 6 in this group: Average length of service:............................................................14.7 years Average hours worked per week:................................................33.2 Average rate of pay:....................................................................$24.13/hour Average weeks of holiday:............................................................ 4.2 ------------------------------------------------------------------------------------- 0 - 25 hours worked per week 5 in this group
Average years of service:..................................................................10.2 Average hours worked:....................................................................24.8 Average rate of pay:.....................................................................$22.71/hour Average weeks of holiday:....................................................................4
------------------------------------------------------------------------- 26 - 35 hours worked per week 8 in this group
Average years of service:....................................................................6.4 Average hours worked:...................................................................31.75 Average rate of pay:.......................................................................$21.77/hour Average weeks of holiday:......................................................................3 ----------------------------------------------------------------------- 36 - 40 hours worked per week 3 in this group
Average years of service:................................................................. 14.4 Average hours worked:.................................................................... 38.4 Average rate of pay:......................................................................$24.94 Average weeks of holiday:....................................................................4 -----------------------------------------------------------------------
Highs & Lows
Highest hourly wage: $27.00 x 2 Lowest hourly wage: $13.50 x 1 Most hours worked: 40 x 1 Least hours worked: 24 x 1 Most weeks holiday: 6 x 1 Most years on job: 16 x 2 Least years on job: 1 x 1 Staff survey 2010......................................................................................................conclusions
The above results came from the 16 respondents. This document merely reports the findings. The survey was made available to all staff persons in our area. As a group, co-op staff have few guidelines or industry norms when negotiating with their employers. Some obviously have better negotiating skills than others. This result may show just how insulated and isolated staff are from each other. Are we really unwilling to co-operate with each other as individuals and workmates when we work in the co-operation industry? More interaction via the local staff association, CHCHNA, may help improve an individual’s confidence when dealing with an employer. Some staff report hourly wages that do not add up to the annual they submit x the hours contracted, many do not know what level of benefits they receive or whether they are bonded. Many report being contracted for x hours but working many more. Each employer has the right to judge what level of staffing is appropriate for their co-op. Surveys such as this can only point out discrepancies and averages, and are dependent on those surveyed providing correct information. Also, we are unlikely to have the all same respondents each year so our tracking will be skewed from survey to survey. Similarities are however clear enough evidence that we can confidently relate and compare to past surveys Use your staff association, CHCHNA to best advantage by attending meetings and networking with your fellow staff persons. I thank all those who took the time to complete the survey. Your federation board hopes this survey is a useful tool for both staff and board members. |